Question 1

Is the design unique or based on a template?

Accepted Answer

Unique. We do not use templates. Every design is based on research into your product, competitors and audience, taking into account the Uzbek market and local buying habits.

Question 2

Do you do website promotion?

Accepted Answer

We do SEO for Google and Yandex. We do not run paid or contextual advertising, but we can recommend specialists from our community.

Question 3

Do you work with government organisations and clients outside Tashkent?

Accepted Answer

Yes. Our portfolio includes an IT competition platform run under a ministry and the Uzbekistan Airways Technics website, as well as clients in the UAE and Russia. We work remotely, at every stage, with clients in other cities and countries.

Question 4

How does payment work?

Accepted Answer

Strictly by prepayment. The total is split into 2–4 parts depending on the cost and length of the project, and each part is tied to a stage of work in the contract.

Question 5

Do you work under a contract?

Accepted Answer

Yes, always. The contract sets out the stages of work, deadlines, cost and the responsibilities of both sides. The technical specification becomes part of it, so you know in advance exactly what you will receive and when.

Question 6

What are my guarantees?

Accepted Answer

Our obligations are set out in the contract and the technical specification: what we will do, by when and at what cost. If something does not match the specification, we fix it.

Question 7

How long does it take to build a website?

Accepted Answer

It depends on scope. A landing page usually takes 1–2 weeks, a corporate website 3–6 weeks. We give exact dates after the brief and fix them in the contract. Delays most often come from content, so it helps to prepare texts and photos early.

Question 8

Do you work with startups?

Accepted Answer

Yes. We build MVPs, the first working version of a product, and help keep only what is needed to test the idea. Our portfolio includes the Liboss marketplace, the MyLogist app, the OpenDeal exchange and the JustLink platform.

Question 9

How do you roll out a CRM without stopping the company’s work?

Accepted Answer

In stages. First we map the current processes, then launch the first module, usually requests and clients, and train the staff. The next modules are added once the team is already working in the system.

Question 10

Can I edit the content on the site myself?

Accepted Answer

Yes. You change texts, photos, news, products and prices in a straightforward admin panel, without a developer.

Question 11

How will I manage the site?

Accepted Answer

Through the admin panel. After launch we train your staff and hand over video instructions you can return to at any time.

Question 12

Do you support the site after launch?

Accepted Answer

Yes. Technical support, including updates, fixes, improvements and domain and hosting renewal, is agreed separately.

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